Privacy Policy | Notice of Privacy Practices

privacy policy


This Notice of Privacy Practices is provided to you as a requirement of the Health Insurance Portability and Accountability Act (HIPAA). The Privacy Policy describes how we may use or disclose your protected health information (PHI), with whom that information may be shared, and the safeguards we have in place to protect it. This notice also describes your rights to access and amend your PHI. You have the right to approve or refuse the release of specific information outside of our system except when the release is required or authorized by law or regulation.

We reserve the right to change the terms of this notice and to make the new notice provisions effective for all protected health information we maintain. Individuals may obtain a revised copy of this notice upon request.

Below is a description, including at least one (1) example, of the types of uses and disclosures that we are permitted to make for each of the following purposes: treatment, payment, and health care operations


We will use and disclose your PHI to provide, coordinate, or manage your health care and any related services. This includes, but is not limited to, providing durable medical equipment, supplies, education, and, when applicable, Clinical Respiratory Services, patient assessment and reports as ordered by your physician.


Your PHI will be used, as needed, to obtain payment for your health care services. A bill may be sent to you or a third party payer. The information on or accompanying the bill may include information that identifies you, as well as your diagnosis, prescription, equipment, supplies, medication, charges and payment due.

Health Care Operations

We may use or disclose, as needed, your PHI to support the daily activities related to your health care services. These activities include, but are not limited to, business management, general administrative activities, quality assurance, and compliance.

We may need your diagnosis, treatment, and outcome information in order to improve the quality or cost of care we deliver. These quality and cost improvement activities may include evaluating the performance of your health care professionals or examining the effectiveness of the treatment provided to you when compared to patients in similar situations. We may not personally identify you.

This information will then be used in an effort to continually improve the quality and effectiveness of the health care and services we provide.

Other Uses and Disclosures of Health Care Information

We may identify ourselves or use and disclose your PHI, as needed:

  • To gain access or call your place of residence to schedule an employee visit, delivery, verify supply needs, and, when necessary, leave a message on your answering machine
  • To communicate with a family member, a relative, a personal representative or any person you identify that is responsible for your care or payment related to your care
  • To request assistance from social services or protective services/agencies if there is a reasonable belief of abuse or serious threat to health or safety
  • As required by law: federal, state, or local
  • For law enforcement purposes and on responses to court orders or subpoenas
  • For public health purposes such as to control disease and injury
  • To government agencies authorized by law to conduct health oversight activities, including audits, investigations, licensing
  • To Worker’s Compensation and other similar, legally-established programs
  • To military, veterans, national security, intelligence and other government authorities
  • To business associates who provide services to us; examples include, but are not limited to, computer, courier/delivery, payment/collections, and risk management services. We require our business associates to appropriately safeguard your health care information.

Your Health Information Rights

Specifically, you have the right to:
Obtain a paper copy of this privacy policy notice. Upon request, even if you have agreed to accept this notice electronically.

Request further restrictions. On certain uses and disclosures of PHI we are not required to agree to any requested restriction(s).

Inspect and or copy your health information. With few exceptions, you have the right to inspect and obtain a copy of your health information for as long as we and we may not charge you for the list, unless you request such list more than once per year.

Receive confidential communication of health information. You have the right to ask that we communicate your health information to you in different ways or places. For example, you may wish to receive information about your health status in a special, private room or through a written letter sent to a private address. We must accommodate reasonable requests.

Complain. If you believe your privacy rights have been violated, you may file a complaint with us and with the Federal Department of Health and Human Services. We will not retaliate against you for filing such a statement. To file a complaint with either entity, please contact your Dynquest Medical Branch Manager for assistance.

If you wish to exercise any of your privacy rights or have questions regarding our privacy policy notice, please call your Dynquest Medical Branch Manager for assistance.